Support
Questions about your account, subscription, or reminders? You are in the right place.
Need help or have a question?
Send us an email and we will get you sorted.
[email protected]We usually reply within 1-2 business days.
Frequently asked questions
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. On your iPhone, go to Settings, tap your name, then tap Subscriptions and select capria. Canceling stops the next renewal; you keep access until the current period ends.
How do I restore my purchases?
In the app, go to Profile, then Settings, and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used for the original purchase.
How do I delete my account?
In the app, go to Profile, then Settings, then Danger zone, and choose Delete account. This permanently removes your account data. Note that deleting your account does not cancel an Apple subscription; manage that separately in iPhone Settings under Subscriptions.
I forgot my password
Use the Forgot password option on the sign-in screen and we will send you a reset email. If you signed up with Apple or Google, you do not have a capria password; just sign in with that same account.
I am not receiving reminders
First check that notifications are allowed: on your iPhone, go to Settings, then Notifications, then capria, and make sure Allow Notifications is on. Then check the reminder toggles inside the app under Profile, then Settings.